Richard Hylerstedt is a service designer. He specializes in design-based reform in the public sector. Richard designs services, builds design capability and shapes organizational culture for governments, agencies and institutions. His work is powered by empathy, curiosity, experimentation and collaboration.


Richard has worked for the City of Helsingborg and Hässleholm municipality in his native Sweden. He was the founder and manager of the Amarra-te a Amarante urban innovation lab in Portugal. Richard has previously co-founded a social innovation startup and edited a crowdsourced publication for the Sandbox Network. As a freelancer, Richard has designed and coached for clients like Thought for Food, Deutsche Telekom, Arthesia and Enerjisa.


Richard holds a MA in Creative Sustainability from Aalto University. He is also a graduate of the HPI School of Design Thinking. His undergraduate degrees from Lund University are in strategic communication and Russian linguistics. 


Richard’s passion is to make cities better and empower others to do the same. He believes that a better city offers more opportunities, equality and freedom for the people who live there. On a day off, Richard enjoys biking in the city with his camera close at hand, stopping for a veggie “fika” with friends or friends-to-be. He is a regular runner, amateur graphic designer and occasional DJ. 

© Richard Hylerstedt 2019